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about our services

Carpet Cleaning
Upholstery Cleaning
Stop Removal
Pet Odor Removal
Tile & Grout Cleaning/Sealing
Janitorial Services
24hr Water Removal


Urine Control

Please note that when cleaning urine spots, there is a difference between cleaning the urine soiling and treating for odor. Cleaning existing urine spots MAY NOT remove any associated odor. In fact, could INCREASE the odor in the air space for a temporary period of time. If you are experiencing an odor problem, there are 2 Urine Odor Treatments available. See below for an explanation of both odor treatments.


Pet urine can cause permanent damage to your floors and fabrics. It can also create an unhealthy indoor environment. When urine is first deposited onto a floor or fabric, it is in an almost "neutral" state which means it is easier to remove when it is fresh. Once it dries, it turns "alkaline" and becomes more difficult to remove. If left for days or weeks, depending on the fabric or floor type, it will permanently change the dye structure, therefore causing permanent staining. Even if the soluble deposits are removed, the damage to the dye structure may already be done.

**This means that no one can guarantee complete removal of
all urine spots. Please consult with your technician if you
have questionable urine spots on your carpet.
To prevent permanent staining in the future, clean urine spots immediately by blotting with a white terry cloth towel or plain white paper towels until no moisture is transferred. To clean the spot, mix 1 part white vinegar to 2 parts water and massage (don’t rub) into the spot with a white terry cloth. Once you have "flushed" as much of the urine out as possible, blot with dry cloths until dry to the touch.

1. Minor Odor Treatment
In this treatment and odor eating enzyme will be applied directly to odor causing spots. Although this treatment is a valiant attempt, it is NOT guaranteed.

2. Major Odor Treatment
In this treatment, we pull the affected carpet up and completely saturate the carpet and backing. We may have to saturate or replace the cushion (padding) depending on the condition. We also will have to saturate, scrub, and seal the concrete which will stop the odor from wicking back up into the carpet. This is a very extensive treatment that ensures we get to the source. This treatment is guaranteed.

*There may be cases when the walls and baseboards are contaminated preventing us from guaranteeing the removal. We will advise you in advance.

Some technical tips on urine:

When urine is first excreted, it is on the acid side of the pH scale and very easily removed. Within hours of being exposed to oxygen it turns to an alkaline pH. When this happens it will continue to increase in alkalinity to the point of becoming practically ammonia. This explains the ammonia like odor. At this stage, the urine dramatically affects the dye structure of the carpet.

To clean the urine spot:

Mix 1 part white vinegar to 2 parts water and clean with a white terry towel. If you have a small extraction machine, it would be ideal to use it. DO NOT USE OVER THE COUNTER SPOT REMOVERS OR ALL PURPOSE CLEANERS ON URINE! YOU MAY SET THE SPOT PERMANENTLY! IF YOU HAVE TROUBLE REMOVING IT, CALL US IMMEDIATELY!

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